Frequently asked questions

We offer standard shipping through multiple carriers. Our shipping calculator will search all carrier rates at the time of your order to get you the best possible shipping price. It will be displayed during checkout.

In stock orders will ship within 3 business days of payment. If orders are shipping slower due to increased volume during a sale or peak holiday buying season, I will make sure to update the shipping timelines.Pre-orders will ship on the date(s) listed in the individual product description.

Yes, once your order ships, you will receive a tracking number via email to monitor its progress.

We are a mom with a dream to create more natural products for everyday use as well as special occasions, and a teen daughter with a desire to learn alongside mom and make her own mark with handmade jewelry.

We absolutely can create custom orders for your special occasion. Wedding favors, baby showers, office gift giving, gift baskets and whatever else you can dream up! Bulk orders will be eligible for a volume discount.Keep in mind the lead times necessary to create your custom order, based on your order size, type, scent and color choices. *Shipping time not included in the numbers below.Bath Bombs: 2 weeks.Bath Salts: 2 weeks.Candles: 2-3 weeksCold Process soap: 6 weeks, due to need for 4-5 week cure time.Lip balms: 2 weeks.Lotions: 2 weeksMolded soaps from premade base: 2 weeks.Sugar scrubs: 2 weeksEmail us at creeksidefarmprineville@outlook.com with your ideas and any questions.